Case Studies to Help you DECIDE
Finding a remote employee / outsourcing solution isn’t easy – especially if it’s your first time considering this alternative. As more and more companies make the switch, more data becomes available to show you what an impact Business Process Outsourcing and Remote Employees based in global call centers can be for you and your business.
Customer Service Outsourcing Case Study
Medical Office Seeking a Call Center Solution for their Remote Customer Service Dream Team
A growing doctor’s office in New Jersey needed a customer service team to answer phones, set appointments and give directions to customers/patients on how to legally obtain cannabis cards from the state. Our Philippines call center team provided such excellent customer service that they grew the account from two to eight associates where we now do the majority of their customer care calls. Outsourcing their customer service to a global call center saved them money, time and helped them offer better service than ever.
Supply Chain Outsourcing Case Study
Supply Chain Remote Employees Who Make a Difference
A start-up manufacturing company in Los Angeles was going through some serious growing pains. Due to the number of orders in the pipeline compounded by a bootstrap budget, they didn’t have the funds to grow their supply chain team locally. They turned to GlobalityNet to outsource their purchasing tasks. Using the manufacturing firm’s cloud-based MRP system, GlobalityNet purchasing agents were able to analyze data and place POs directly. In this project, GlobalityNet used associates with business or engineering degrees and saved our customer time and money of up to 80% through our supply chain BPO solutions. They were able to hire more qualified candidates at a fraction of the cost. Outsourcing these tasks to our Philippines and Latin America based foreign employee teams meant savings, more time, more options and better results for their supply chain outsourcing needs.
Accounting Outsourcing Case Study
Accounting Foreign Remote Employees Who Bring Quality and Experience
A full-stack CFO company needed an accounting firm to manage the back-office reconciliations and accounting of their client. By utilizing GlobalityNet’s global accounting team headed by CPAs, they’re able to save up to 60% of the accounting work and, since the accounting team is outsourced, also save thousands of dollars. They still have accountants in their office while our foreign remote accounting team did the busy-work. This account grew from one end-client in New York, but they’ve also used GlobalityNet’s outsourcing service to have their accounting team to support clients in the UK and Singapore.
Sales
Supply Chain Remote Employees Who Make a Difference
A start-up manufacturing company in Los Angeles was going through some serious growing pains. Due to the number of orders in the pipeline compounded by a bootstrap budget, they didn’t have the funds to grow their supply chain team. They turned to GlobalityNet to outsource their purchasing tasks. Using the manufacturing firm’s cloud-based MRP system, GlobalityNet purchasing agents were able to analyze data and place POs directly. In this project, GlobalityNet used associates with business or engineering degrees and saved our customer time and money of up to 80% through our supply chain BPO solutions.
Testimonials
What our clients say
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Companies Who Outsource With Us
GlobalityNet Keeps it Simple.
We can give you outsourcing services you need in a quick and effortless way. Don’t lose this opportunity to take your business to its highest point. Get a FREE consultation now!
We will assess your company's needs through a straightforward questionnaire that will be sent to you.
After the assessment, you will receive a simple and honest terms and agreement contract from us.
Once you have successfully signed the contract, experts will start to learn the details of your needs to meet objectives.
From there, our team will provide all the business processes, and will continue to do so until polished and stabilized.