Order Operations
Every Order. Right. On Time. Every Time.
Dedicated order management specialists handling your entire order lifecycle — from entry and validation through fulfillment coordination and exception handling.
Overview
What We Do For You
Errors in order management cost businesses time, money, and customers. GlobalityNet’s order management outsourcing teams handle the full order lifecycle — from order entry and validation through fulfillment coordination and exception handling — with precision and speed.
Our teams integrate directly into your ERP or OMS system, working your hours and following your processes. The result: fewer errors, faster cycles, and happier customers — at a fraction of the cost of local staffing.
99%+
Order Accuracy
80%
Labor Cost Savings
5%
Attrition Rate
90 Day
Trial Period
Ready to get started?
Talk to our team about Order Management Outsourcing.
Key Benefits
Why Outsource Order Management Outsourcing?
Faster Order Cycles
Dedicated staff processing orders quickly and accurately, reducing lead times.
Error Reduction
Structured QA processes that dramatically cut order errors and chargebacks.
Customer Satisfaction
Proactive order status communication keeps customers informed and happy.
Operational Scalability
Handle volume spikes during peak seasons without overburdening your team.
Services Included
What's Included
- Order Entry & Validation
- Order Tracking & Status Updates
- Fulfillment Coordination
- Returns & Refunds Processing
- Exception Management
- ERP / OMS System Management
- Customer Order Inquiries
- Reporting & Analytics
Our Process
How It Works
- Order Flow Mapping
We document your current order management workflow end-to-end.
- Team Selection
We match you with order management specialists for your industry.
- System Integration
Your team is set up in your ERP, OMS, and communication platforms.
- Go Live
Your team begins processing orders according to your SLAs.
- QA Audits
Ongoing quality checks to maintain 99%+ accuracy standards.
- Performance Reporting
Monthly reporting on order accuracy, cycle times, and exception rates.
Ready to Talk?
Let's start a conversation about what's possible for your business.
FAQ
Frequently Asked Questions
Everything you need to know about our Order Management Outsourcing service.
Order entry, validation, tracking, fulfillment coordination, returns processing, exception management, and ERP/OMS system management.
SAP, Oracle, NetSuite, Shopify, Magento, WooCommerce, Microsoft Dynamics, and others.
Structured QA checklists, dual-entry verification for high-value orders, and regular accuracy audits.
Yes. Our team is experienced in EDI transaction sets including 850, 856, and 810 for retail and wholesale customers.
Your team follows defined escalation procedures to resolve exceptions quickly, keeping customers informed at every step.
Yes. Full returns management including RMA issuance, refund processing, and restocking coordination.
We can scale staffing quickly during peak seasons — adding headcount as needed without long-term commitments.
No. Your team represents your brand — using your company name, email domain, and communication standards.
Typically 2–4 weeks from kickoff to a fully trained and operational team.
No. We offer flexible month-to-month engagements that scale with your order volume.
Why GlobalityNet?
We’re not just another outsourcing company. Here’s why businesses choose us for order management outsourcing.
ERP & OMS Expertise
Experienced across SAP, Oracle, NetSuite, Shopify, and other platforms.
99%+ Order Accuracy
Strict QA processes ensure orders are entered and processed correctly every time.
Omnichannel Order Handling
Manage orders from e-commerce, EDI, phone, and email in one unified team.
U.S.-Based Management
Headquartered in Los Angeles for easy communication and full legal protections.
90-Day Trial Period
Risk-free onboarding with a performance guarantee.
Peak Season Ready
Scale your order management team up quickly during high-volume periods.
Ready to Get Started with Order Management Outsourcing?
Book a free consultation and get a custom quote within 24 hours.