Circle Design Abstract Blue
Circle Design Abstract Blue
Yellow design item
Yellow design item
Team outdoor meeting
Happy working team
Team enjoying time at work

An outsource solution you can rely on. We’re proud to work with small to midsize companies.

Accounting, Supply Chain Solutions and Customer Support Outsourcing You Can Rely On. Get outsourcing pricing now by clicking below.

GlobalityNet is the Outsourcing Solution for Small and Midsize Companies

banner img 01

Getting from Good to Great takes an Intense Amount of Energy. Focus on What Makes Your Business Great and we will handle the rest!

banner img 01

From Accounting and Supply Chain to Customer Service and Tech Support we can be that Business Process Outsourcing (BPO) secret sauce you’ve been looking for to get your business to the next level.

accounting outsourcing
Accounting Outsourcing

Outsourcing your accounting team means you can focus on managing your business while we handle your books. GlobalityNet provides accounting services for small/midsize companies and CPA firms. From data entry to experienced accounting teams, we can help you solve your accounting needs.

Supply Chain icon
Supply Chain Outsourcing

Supply chain remote solutions are a key step in optimizing your operational efforts and coordination. Outsourcing key functions such as releasing POs to follow-ups, expedites and other back-office tasks are just some of the things that our experienced and trained team members can do for you. 

Mask Group 8
Customer Service Outsourcing

24×7 email, chat, text and/or phone support for your customers at a fraction of the cost. Our extraordinary remote customer service specialists are ready to join your team and enhance your prospects and/or clients’ customer experience.

Save time and money while improving
productivity by outsourcing with GlobalityNet

Circle Design Abstract Blue
Design item purple
Design icon yellow
Video Thumbnail
Play Video

BPO (Business Processing Outsourcing) solutions mean more than just remote workers or outsourcing basic functions for your business. It means a reduced overhead, more options in terms of availability (8 to 5 vs. 24×7) and the opportunity to hire experienced and motivated people to meet your company goals.

Cyan graphics item

Want to Learn More About How Outsourcing Works?

Download our Free Outsourcing 101 e-Book or Contact us for a Free Consultation.

Abstract design dark blue
Intersection Purple design

Top 5 Reasons to
Work With GlobalityNet

The number 1

Outsourcing = Competitive Pricing

BPO solutions can result in reducing your costs by up to 70-80% while also improving performance and productivity. Outsourcing pricing beats your current solution all the way through.

The number 2

BPO Service Trial Period*

We’re so confident that you’ll be satisfied with our outsourcing solutions that we offer a 90 or 120-day trial period at a reduced cost to see if we are a good fit. More qualified candidates at reduced rates are just a phone call away.

The number 3

BPO with a Personalized Service

Unlike other BPOs, we provide a personalized service; regardless the size of your business, we’ll be with you every step of the way. The process is simple and the benefits are indisputable. We’d love to start you on your journey to building your remote employee dream team.

The number 4

Scalable BPO Options

We can easily expand or reduce the size of your GlobalityNet team according to your company’s growth, contraction or seasonality. Whatever your outsourcing needs, we can adapt to your current circumstances as needed. We’re a BPO service provider that works to your needs.

The number 5

Better Business Bureau Certified

We’re an American BPO company, located in Los Angeles, that is A+ certified with the Better Business Bureau. Our experience with outsourcing teams to Southeast Asia and Latin America is unrivaled.

*Ask us for details

Circle flat yellow design icon

How To Get Started

At GlobalityNet we try to keep everything simple, signing up is as easy as 1-2-3!

Circle flat yellow design icon
Yellow design item
Team of professionals
The number 1

Discovery & Alignment

We will work with you to understand your needs and wants in terms of hiring remote employees to meet and exceed your expectations. We will send you a detailed questionnaire followed by a proposal based on our understanding of what you are looking for. If we both agree to terms and conditions, we will send you a simple, straight-forward, no-hidden fees agreement and get your BPO journey started.

Circle flat yellow design icon
The number 2

On-Boarding & Success

This phase includes sourcing, hiring and training your BPO dream team. You will be assigned an onboarding Success Manager to help drive all of these aspects between you and our internal teams. Remote employee pricing and training beat and exceed local solutions and the on-boarding process is made as simple as possible for you by your Success Manager.

 

They will also ensure all systems and training is completed; we apply a train-the-trainer methodology ensuring we fully understand your expectations and procedures and that your new team members are ready to take on your business goals.

 

Don’t have training documentation? No worries, we have experience in developing training manuals and we’ll do it at no charge. Training your remote employees is just as easy as training your local staff.

 
Team discussion
GlobalityNet team member
The number 3

Stabilization and Continuous Improvement

In this phase, your team will have an assigned manager who will drive the day-to-day operations as well as the coaching of your remote team members. To ensure a successful transition from traditional operations to a modern, remote and flexible BPO solution, we will monitor all metrics and KPIs closely and make appropriate adjustments where targets are not being met. We will provide continuous feedback to you so you know exactly what’s going on with your remote dream team.

Frequently Asked BPO Questions

BPO stands for Business Process Outsourcing. It means having another company do one of your business processes or a part of it. A sample of a business process could be, customer service, dispatch, accounting or purchasing. Outsourcing means sourcing your processes in the hands of remote employees who are trained as good or even better than your options at hand while paying for a fraction of the general cost. Whether you need a supply chain expert to help manage clients or route shipments or a customer service wizard to help keep clients informed and happy or even accounting professionals who are trained in all areas of your department’s needs – we have you covered. Our BPO options are made to suit every type of business.

BPO solutions saves you time and money as we will do the work for you so you can focus on things you’d like yourself or your team to focus on. For instance, instead of doing your own customer service or bookkeeping, we will gladly do it for you. And since we’re operating in low cost regions of the world, we’re able to pass the cost savings on to you. Furthermore, you have to take into account the massive savings that comes from having remote employees do the work of in-house employees. You save money in freeing up office space, less taxes, less training, less management needed, less equipment and much more. Remote employees mean more time and resources to focus in other areas of your business. It’s a win win.

Efficiency varies from person to person. You have to consider a person’s training and experience just as much as their motivation. How important is your job to your employees? How much does it impact them? That being said, in back-office or customer service roles, remote employees tend to do better as this is their core competency. And with a lack of opportunities, they tend to do their best to make sure they continue to be fully employed.

Our agents in the Philippines and in Mexico speak great English and with proper grammar. Note that some may have a some accent, as English isn’t their native language, but they are still very comprehensible. We have native English speakers or accent neutral agents in our Mexico center. Also consider that Spanish and Tagalog are more closely related to English than other Southeast Asian and Indian languages.

Meanwhile, grammar-wise, some may say our agents in the Philippines have better grammar than us here in the states. That’s because English is taught in schools from elementary to high school. In addition, agents have minimal exposure to informal day-to-day slang we use in America.

We are a US based business located in Los Angeles, California! As a business process outsourcing company we also have operations in the Philippines and Mexico where we source your future remote workers and provide them with everything they need to succeed with your company.

Most BPO companies are located abroad. We have actual presence in Los Angeles and that presence makes the difference in remote employee training as it permits us to inculcate cultural development as well which directly impacts the experience and quality of their work as remote employees who seek to embody your values and culture.

The cost depends on the customer’s requirements. It can start from $8/hr and up which includes all equipment and material. Consider also that even at $8/hr the actual cost isn’t one for one with an $8/hr local employee as you are also saving money in not having to provide them with equipment, direct oversight, space in your office, insurance, etc.

As soon as an Agreement is signed, we can have you up and running between 4-6 weeks or less. This period includes sourcing, hiring and on-boarding. It also includes our team introducing you to the benefits of BPO and how to work and manage remote employees. We’ll make it as easy as possible so you can reap the benefits of working with a remote team.

Starting is quick and easy. After scheduling your discovery call, where we find out your requirements, we will send you a proposal to ensure we have alignment on 3 key things: 1) scope of work 2) service level agreements or KPIs and 3) pricing. If all looks good, we sign an agreement at which point we start sourcing and hiring your associates.

Flipped design yellow item

Our Customers Love Us!

Teal design item
Teal design item
Circle Design Abstract Blue
Design item purple

Companies We Work With

Amazon Logo
Google Analytics Logo
shopifyplus logo
Active demand logo
Amaericard logo
AAPC logo
Shopify logo
pipedrive logo
shipedge
orcale fusion application logo
Los Angeles area chamber of commerce logo original
NextGen Healthcare Logo
MOZ Logo
Fishbowl logo
Intense style logo
globality health logo
HubSpot Logo
dropbox logo
olark
West pac logo
quickbooks logo
Google AdWords
Xero Logo
Volo logo
Filipino american Chamber of commerce of greater Los Angeles badge original
Call Center Beat
Flipped design yellow item
Circle flat yellow design icon

GlobalityNet Keeps it Simple.

Expand your piece of the pie through outsourcing. GlobalityNet will be with you every step of the way. Fill out the form to get started.

Contact Us
Half a circle design item