We Make Data Entry, Supply Chain, Accounting and Customer Service Outsourcing EASY.
Accounting, Supply Chain Solutions and Customer Support Outsourcing You Can Rely On. Get outsourcing pricing now by clicking below.
GlobalityNet is the Outsourcing Solution for Small and Midsize Companies
Getting from Good to Great takes an Intense Amount of Energy. Focus on What Makes Your Business Great and we will handle the rest!
Get your business to the next level with quality, foreign remote workers with great English. From Customer Service Outsourcing to Supply Chain Outsourcing and more - we’re the secret sauce for your remote hiring and outsourcing needs..
Outsourcing your accounting team means you can focus on managing your business while we handle your books. GlobalityNet provides remote accounting services for small/midsize companies and CPA firms. From data entry to experienced accounting teams, we can help you solve your accounting needs by providing you with Philippines or Latin America based employees for a fraction of the cost and with all the skills you need
Supply chain outsourcing solutions are a key step in optimizing your operational efforts and coordination. Outsourcing key functions such as releasing POs to follow-ups, expedites and other back-office tasks are just some of the things that our experienced and trained team members can do for you. Outsourced supply chain solutions means you give your clients agents who are available 24 hours and trained in supply chain processes.
You get 24×7 email, chat, text and/or phone support for your customers at a fraction of the cost when you outsource your customer service team. Our extraordinary remote customer service specialists are ready to join your team and enhance your prospects and/or clients’ customer experience. Our agents are experienced, trained, fluent in English and more.
Save time and money while improving
productivity by outsourcing your employees
A global call center or a Philippines based customer support team means more than just remote workers or outsourcing basic functions for your business. It means a reduced overhead, more options in terms of availability (8 to 5 vs. 24×7) and the opportunity to hire experienced and motivated people to meet your company goals.
Want to Learn More About How Outsourcing Works?
Download our Free Outsourcing 101 e-Book or Contact us for a Free Consultation.
Top 5 Reasons to
Outsource With GlobalityNet
Outsourcing Means Competitive Pricing
Outsourced solutions can result in reducing your costs by up to 70-80% while also improving performance and productivity. Outsourcing pricing beats your current solution all the way through and has all the benefits while offering new advantages.
Outsourcing Service Trial Period*
We’re so confident that you’ll be satisfied with our outsourcing solutions that we offer a 90 or 120-day trial period to see if we are a good fit.
BPO with a Personalized Service
Unlike other outsourcing companies, we provide a personalized service; regardless the size of your business, we’ll be with you every step of the way. The process is simple and the benefits are indisputable when you choose to hire employees abroad. We’d love to start you on your journey to building your outsourced employee dream team.
Scalable Outsourcing Options
We can easily expand or reduce the size of your customer support outsourcing team according to your company’s growth, contraction or seasonality. Whatever your outsourcing needs, we can adapt to your current circumstances as needed. We’re a Business Process Outsourcing service provider that works to your needs.
Better Business Bureau Certified
We’re an American employee outsourcing company located in Los Angelesthat is A+ certified with the Better Business Bureau. Our experience with Philippines, Mexico and Colombia based outsourcing andis unrivaled. How to outsource employees becomes as easy as 1, 2 and 3.
*Ask us for details
How To Get Started with Employee Outsourcing
At GlobalityNet we try to keep everything simple, signing up is as easy as 1-2-3!
Discovery & Alignment for Your Outsourced Hiring
We will work with you to understand your needs and wants in terms of hiring foreign remote employees to meet and exceed your expectations. We will send you a detailed questionnaire followed by a proposal based on our understanding of what you are looking for in terms of outsourcing your employees. If we both agree to terms and conditions, we will send you a simple, straight-forward, no-hidden fees agreement and get your team outsourcing journey started.
On-Boarding & Success For Outsourced Teams
This phase includes sourcing, hiring and training your outsourced customer support or accounting or whatever you need for your dream team. You will be assigned an onboarding Success Manager to help drive all of these aspects between you and our internal teams to bridge them and your new outsourced remote employees. Outsource employee pricing and training beat and exceed local solutions and the on-boarding process is made as simple as possible for you by your dedicated Success Manager.
They will also ensure all systems and training is completed for your outsourced team; we apply a train-the-trainer methodology ensuring we fully understand your expectations and procedures and that your new team members are ready to take on your business goals just as well as your local team.
Don’t have training documentation? No worries, we have experience in developing training manuals and we’ll do it at no charge. Training your remote employees is just as easy as training your local staff. In fact, it’s even easier. For example, a remote customer service team will start day one with a head start. We train to your needs so that you refine once your foreign remote employees get started.
Stabilization and Continuous Improvement
In this phase, your team will have an assigned manager who will drive the day-to-day operations as well as the coaching of your remote team members. To ensure a successful transition from traditional operations to a modern, remote and flexible outsourcing solution, we will monitor all metrics and KPIs closely and make appropriate adjustments where targets are not being met. We will provide continuous feedback to you so you know exactly what’s going on with your outsourced remote dream team.
Frequently Asked Outsourcing Questions
BPO stands for Business Process Outsourcing. It means having another company do one of your business processes or a part of it. A sample of a business process could be, customer service, dispatch, accounting or purchasing. Outsourcing means sourcing your processes in the hands of remote employees who are trained as good or even better than your options at hand while paying for a fraction of the general cost. Whether you need a supply chain expert to help manage clients or route shipments or a customer service wizard to help keep clients informed and happy or even accounting professionals who are trained in all areas of your department’s needs – we have you covered. Our BPO options are made to suit every type of business.
Outsourcing your jobs and teams saves you time and money as we will do the work for you so you can focus on things you’d like yourself or your core team to focus on. For instance, instead of doing your own customer service or bookkeeping, we will gladly do it for you. And since we’re operating in low cost regions of the world, we’re able to pass the cost savings on to you. Furthermore, you have to take into account the massive savings that comes from having foreign and outsourced remote employees do the work of in-house employees. You save money in freeing up office space, less taxes, less training, less management needed, less equipment and much more. Outsourcing employees means more time and resources to focus on other areas of your business. It’s a win win.
Efficiency varies from person to person. You have to consider a person’s training and experience just as much as their motivation. How important is your job to your employees? How much does it impact them? That being said, in back-office or customer service outsourced roles, remote employees tend to do better as this is their core competency. And with a lack of opportunities, they tend to do their best to make sure they continue to be fully employed.
Our outsourcing in the Philippines and in Mexico focuses on finding the best foreign, virtual employees who speak great English and with proper grammar. Note that some may have an accent, as English isn’t their native language, but they are still very comprehensible. We have native English speakers or accent neutral agents in our Mexico center. Also consider that Spanish and Tagalog are more closely related to English than other Southeast Asian and Indian languages.
Meanwhile, grammar-wise, some may say our outsourced agents in the Philippines have better grammar than us here in the states. That’s because English is taught in schools from elementary to high school. In addition, agents have minimal exposure to informal day-to-day slang we use in America.
We are a US based business located in Los Angeles, California! As a business process outsourcing company we also have operations in the Philippines and Mexico where we source your future remote workers and provide them with everything they need to succeed with your company.
Most outsourcing companies are located abroad. We have an actual presence in Los Angeles and that presence makes the difference in remote foreign employee training as it permits us to inculcate cultural development which directly impacts the experience and quality of their work as outsourced employees who seek to embody your values and culture. Most BPO companies are located abroad. We have actual presence in Los
Angeles and that presence makes the difference in remote employee training
as it permits us to inculcate cultural development as well which directly
impacts the experience and quality of their work as remote employees who
seek to embody your values and culture.
The cost depends on the customer’s requirements. It can start from $8/hr and up which includes all equipment and material. Consider also that even at $8/hr the actual cost isn’t one for one with an $8/hr local employee as you are also saving money in not having to provide them with equipment, direct oversight, space in your office, insurance, etc.
As soon as an Agreement is signed, we can have you up and running between 4-6 weeks or less. This period includes sourcing, hiring and on-boarding. It also includes our team introducing you to the benefits of BPO and how to work and manage remote employees. We’ll make it as easy as possible so you can reap the benefits of working with a remote team.
Starting is quick and easy. After scheduling your discovery call, where we find out your requirements, we will send you a proposal to ensure we have alignment on 3 key things: 1) scope of work 2) service level agreements or KPIs and 3) pricing. If all looks good, we sign an agreement at which point we start sourcing and hiring your associates.
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Companies We Work With
GlobalityNet Keeps it Simple.
Expand your piece of the pie through outsourcing. GlobalityNet will be with you every step of the way. Fill out the form to get started.